2018 Corporate Responsibility Report
Español Català

Indicators of the business model

Installed capacity by source of energy and regulatory regime 
Year-end 2018
(MW)
Year-end 2017
(MW)
Power installed in ordinary system. Spain 11.325 11.569
     Hydraulic 1.954 1.954
     Nuclear 604 604
     Coal-fired 1.766 2.010
     Combined-cycle 7.001 7.001
Power installed in special system. Spain 1.179 1.147
     Wind 1.012 979
     Small hydro 109 110
     Cogeneration 58 58
Total installed power. Spain 12.504 12.716
Power installed in ordinary system. International  3.093 2.732
     Hydraulic 123 123
     Fuel-oil 198 198
     Combined-cycle 2.289 2.109
     Wind 330 234
     Solar 153 68
Total power 15.597 15.448

 

Average efficiency by technology and regulation system 
System Technology Efficiency* (%) 2018
Ordinary. Spain Combined-cycle 53,7
Coal thermal 34,7
International Combined-cycle 54,4
Fuel-oil 40,4
* Efficiency over Net Calorific Value (NCV) calculated as the average weighted by the real production  of each technology.

 

Net energy production by energy source and regulation system
Year-end 2018
(GWh)
Year-end 2017
(GWh)
Year-end 2016
(GWh)
Production in ordinary system. Spain 25.736 27.953 28.504
     Hydraulic 3.359 1.126 3.933
     Nuclear 4.431 4.578 4.463
     Coal-fired 3.694 5.953 5.687
     Combined-cycle 14.252 14.011 11.963
Production in special system. Spain 2.571 2.285 2.458
     Wind 1.958 1.800 1.844
     Small hydro 549 407 562
     Cogeneration 64 77 52
Total production Spain 28.307 25.668 26.046
Production in ordinary system. International  18.351 18.436 17.857
     Hydraulic 424 467 496
     Fuel-oil 1.092 925 920
     Combined-cycle 15.923 16.340 15.648
     Wind 757 656 793
     Solar 155 48 -
Total production 46.658 46.389 46.361

 

Average availability factor by technology and regulation system 
System Technology Availability 2018 (%) Availability 2017 (%) Availability 2016 (%)
Ordinary. Spain Hydraulic 93,15 93,28 92,64
Coal thermal 91,70 91,50 89,65
Nuclear 89,91 92,98 90,60
Combined-cycle 93,91 94,36 86,41
Special. Spain  Wind 98,20 97,65 97,19
Small hydro 99,13 99,22 98,66
Cogeneration 75,20 93,00 89,00
International Hydraulic 92,34 96,25 93,45
Fuel-oil 90,19 92,11 89,41
Combined-cycle92,11 96,61 93,43

 

Electrical energy losses in transport and distribution (%) 
2018 2017 2016
Ordinary regime. Spain 8,46 8,58 8,90
Argentina 10,36 7,03 9,40
Chile 7,92 8,44 8,55
Panama 11,70 11,74 11,95

Service excellence indicators

Argentina Brazil Chile Spain Mexico Moldova Panama Portugal Total
Customers disconnected due to nonpayment
classified by the total duration
between disconnection for nonpayment
and payment of debt 
Gas business Fewer than 48 hours 39.046 56.104 - 605 - - -
Between 48 hours and 1 week 25.724 26.421 - 419 - - -
Between 1 week and 1 month 14.640 22.413 - 725 - - -
Between 1 month and 1 year 12.546 9.252 - 406 - - -
Over 1 year 19 0 - 44 - - -
Electricity business Fewer than 48 hours - - 400.487 14856 - - 34.158
Between 48 hours and 1 week - - 82.328 2280 - - 5.739
Between 1 week and 1 month - - 96.249 4321 - - 6.297
Between 1 month and 1 year - - 61.806 1661 - - 5.388
Over 1 year - - 2 - - - 0
Customers disconnected due to
non-payment classified by the total
duration between debt payment and
reconnection 
Gas business Fewer than 24 hours 15.744 80.880 - 434 - - -
Between 24 hours and 1 week 76.149 33.310 - 1.349 - - -
Over 1 week 82 - - 416 - - -
Electricity business Fewer than 24 hours - - 620.013 20.243 131.456 - 44.058
Between 24 hours and 1 week - - 20.734 2.730 45.583 - 8.491
Over 1 week - - 125 145 817 - 837
Average duration of electrical power
cuts (hours) 
2016 - - 14,00 1,13 - 2,99 59,14 -
2017 - - 17,00 1,19 - - 63,09 -
2018 - - 12,4 - - - 54,87 -
Average System Interruption Frequency
Index (ASIFI) 
2016 - - 5,80 0,80 - 2,57 17,04 -
2017 - - 6,00 0,86 - - 19,08 -
2018 - - 5,10 0,78 - - 15,78 -
Satisfaction rate with main processes.
Residential customers (on a scale of 1
to 10)2
Continuity of gas supply 8,73 9,27 6,61 8,90 9,06 - - -
Continuity of electricity supply - - 5,93 8,22 - 8,89 7,47 -
Billing and payment 7,54 8,75 5,92 sin medición 8,36 9,76 8,17 -
Telephone Customer Service 8,04 8,12 5,55 7,70 7,51 - 7,94 -
Centres 7,88 8,86 5,55 8,02 8,24 - - -
Emergencies 7,65 8,92 5,68 8,24 8,92 - - -
Inspection/review - - - 8,79 - - - -
New customers/start-up - - - 7,72 - - - -
Satisfaction rate with main processes. Wholesale customers (on a scale of 1
to 10)
Global satisfaction - - - 7,38 - - - -
Negotiation and contracting - - - 7,64 - - - -
Quality of gas supply - - - 8,40 - - - -
Quality of electricity supply - - - 7,86 - - - -
Commercial management - - - 7,64 - - - -
Commercial manager - - - 8,47 - - - -
Customer service ratios2 Customer requests solved immediately (%) 45,5 83,6 10,4 92,86 99,4 86,39 - -
Average time for solving requests (days) 21,5 2,7 16,0 7,90 0,9 5,08 12,1 -
Calls answered within 20 seconds (%) 90,6 83,8 89,0 75,73 76,8 63,91 83,5 -
1Chile has been calculated based on a 1-7 scale.
2In Spain, the calculation ratio is calculated in accordance with the calls responded to within 15 seconds.

 

Gas and electricity customers (thousands)* 
2018 2017 2016
Gas customers      
Last resort tariff 1.289 1.306 1.337
Deregulated market (consumption >50,000 kWh/year to 500 MWh/year in high pressure and up to 1,000 MWh/year in low pressure) 30 31 32
Deregulated market (rest consumption) 2.855 2.904 2.893
Total 4.174 4.241 4.262
Electricity customers      
Last resort tariff/PVPC 2.233 2.257 2.313
Deregulated market (power <10kW) 2.014 2.067 1.970
Deregulated market (power >10kW and sales to 0.75 GWh) (SMEs and others) 242 281 285
Total 4.489 4.605 4.568
*Figures from Spain.

Responsible environmental management Indicators

Direct GHG emissions. Total Naturgy (ktCO2eq) 

CO2 CH4 N2O SF6 HFC PFC Total Group
Gas and electricity 16.551,6 7,9 21,1 1,9 2,6 0,0 16.585,3
EMEA 249,4 443,4 0,1 19,5 0,0 0,0 712,4
LatAm North 0,0 194,3 0,0 5,2 0,0 0,0 199,6
LatAm South 235,8 500,4 0,2 4,3 0,0 0,0 740,6
Corporate 20,0 0,2 0,3 0,0 10,8 0,0 31,3
Total 17.056,9 1.146,2 21,7 31,0 13,4 0,0 18.269,2

 

Indirect COemissions. Total Naturgy (ktCO2) 

2018 2017 2016
Fixed sources. Indirect CO2 emissions. Scope 2 1.102 1.323 1.631
Emissions from natural gas sold to third parties. Scope 3 105.557 109.476 101.409
Emissions from coal extracted from the Kangra mine. Scope 3 0 3.707 4.002
Total 106.658 114.506 107.062

 

Ratio of energy emissions intensity by segment of activity 2018 

Gas and electricity EMEA LatAm North LatAm South Corporate Total
Emissions of GHG (ktCO2eq) 16.585,3 712,4 199,6 740,6 31,3 18.269,2
Net turnover (euros million) 19.560 2.419 1.367 5.080 0 28.426
Ratio (ktCO2eq / million euros of net turnover) 0,85 0,29 0,15 0,15  - 0,64

 

Total specific atmospheric emissions (g/kWh) 

2018 2017 2016
SO2 0,23 0,46 0,43
NOx 0,37 0,70 0,73
Particles 0,03 0,04 0,04

 

Total energy consumption within the organisation (GWh) 

2018 2017 2016
Non-renewable fuels 97.254 103.060 98.187
Natural gas 69.984 68.952 64.645
Coal-fired 10.202 15.713 15.346
Petroleum derivatives 3.844 4.661 4.807
Uranium 13.224 13.734 13.389
Renewable fuels 0 0 0
Electricity acquired for consumption 2.850 3.479 5.158
Renewable electricity generated (not included in the consumption of fuels) 7.187 4.582 7.690
Electricity and steam sold (46.677) (42.078) (42.099)
Total 60.614 69.043 68.936
NB: consumption of Moldova, Kenya and South Africa has been maintained in 2016 and 2017.

 

Energy consumption outside the organisation (GWh) 

2018 2017
Final use of the natural gas commercialised 577.647 602.295
Final use of the coal extracted 0 10.885
Total consumption 577.647 613.181
NB: consumption of South Africa has been maintained in 2017.

 

Capture of water by source and compliance with targets (hm3

2018 2017 2016
Surface water captured (sea) 753,62 874,19 772,49
Surface water captured (rest) 15,31 25,36 37,04
Groundwater captured 0,07 0,13 0,14
Wastewater used from another organisation 6,76 7,01 6,8
Water captured from the supply network 1,73 0,25 0,19
Total volume of water captured from the environment 777,48 906,96 816,66

 

Consumption of water and compliance with targets (hm3)

2018 target value path 2018 2017 2016
Consumption of cooling water   21,49 24,06 20,44
Consumption of water in water/steam cycle   0,69 0,83 0,76
Consumption of water in other processes   2,45 2,47 1,96
Consumption of water in ancillary services and building   1,92 0,63 0,63
Total water consumption 31,00 26,54 28,00 23,79

 

Water discharge and compliance with targets (hm3)

2018 2017 2016
Water discharged into the sea 744,88 865,22 766,39
Water discharged into waterways 8,41 14,21 16,72
Water discharged into the public sewerage system 0,40 0,23 0,23
Water discharged into septic tanks 0,01 0,01 0,005
Water discharged for use by an aquifer 0,01 0,02 0,02
Total volume discharged 753,72 879,68 783,37


Main indicators in Moldova and Kenya

The main indicators of companies in Moldova held for sale and in Kenya, which was sold before the end of the year, in December 2018 are shown below. Consequently, only the most significant indicators could be obtained, as mentioned in the Scope section of this report.

 


Moldova Kenia
Consumption of material resources (t) 77 100
Direct energy consumption (GWh) 254 211
Emissions scope 1 (tCO2eq) 1.923 58.844
Emissions scope 2 (tCO2eq) 124.987 0
Emissions scope 3 (tCO2eq) 0 0
Emissions SO2 (t) 0 316
Emissions NOX (t) 0 750
Particles emissions (t) 0 20
Water captured (hm3) 0,01 0,03
Water consumed (hm3) 0,01 0,03
Water discharged (hm3) 0,01 0,01
Non-hazardous waste (t) 3.889 32
Hazardous waste (t) 17 345

Interest in people indicators


  Germany Argentina Australia Belgium Brazil Chile Colombia Costa Rica Spain France Guatemala Netherlands Ireland Israel Italy Kenya Morocco Mexico Moldova Panama Peru Portugal Puerto Rico Dominican Rep. Singapore South Africa Uganda Total
Number of employees1   7 767 8 3 478 3.046 84 20 6.532 66 0 7 40 15 0 - 93 989 - 362 21 18 5 84 4 - 51 12.700
Breakdown of staff by
age range (%). 2018
18-35 14,29 21,25 50,00 66,67 25,73 27,25 36,90 20,00 11,07 57,58 0,00 28,57 50,00 73,33 - - 7,53 37,11 - 37,01 52,38 38,89 20,00 19,04 75,00 - 66,67 20,08
36-50 57,14 37,42 37,50 33,33 61,51 49,08 48,81 65,00 59,89 40,90 0,00 71,43 45,00 26,67 - - 43,01 54,50 - 36,19 42,86 61,11 20,00 66,67 25,00 - 29,41 54,30
>50 28,57 41,33 12,50 0,00 12,76 23,67 14,29 15,00 29,04 1,52 0,00 0,00 5,00 0,00 - - 49,46 8,39 - 26,80 4,76 0,00 60,00 14,29 0,00 - 3,92 25,62
Breakdown of staff by
gender. (%). 2018 
Hombres 71,4 77,4 87,5 33,3 62,8 75,1 42,9 95,0 65,3 48,5 0,0 71,4 65,0 66,7 - - 83,9 73,1 - 64,4 57,1 22,2 80,0 78,6 100,0 - 84,3 69,0
Mujeres 28,6 22,6 12,5 66,7 37,2 24,9 57,1 5,0 34,7 51,5 0,0 28,6 35,0 33,3 - - 16,1 26,9 - 35,6 42,9 77,8 20,0 21,4 0,0 - 15,7 31,0
Women in
management posts (%)
2016 0 14,7 0 0 38,1 17,3 44,6 0 25,5 22,2 0 0 7,7 - 19,4 - 25,0 20,6 38,5 31 100 100 0 66,7 - - 0 25,7
2017 0 17,6 0 0 34,8 19,8 45,5 0 26,7 20,0 0 0 0 - - - 25,0 18,8 - 32,1 100 100 0 66,7 50 - 0 26,2
2018 0 17,6 0 0 35,9 25,3 55,0 0 28,6 22,2 0 0 16,7 0 - - 25,0 18,6 - 33,3 100 100 0 66,7 0 - 0 28,3
Senior managers from
the local community (%)
2016 0 100,0 0 0 40,0 25,0 50,0 0 99,4 50,0 0 0 100 - - - 0 50,0 - 66,7 0 0 0 0 - - 0 92,6
2017 0 87,5 0 0 40,0 81,3 0 0 98,9 50,0 0 0 100 - - - 0 42,9 - 66,7 0 0 0 0 0 - 0 92,1
2018 0 75,0 0 0 66,7 73,3 0 0 98,8 50,0 - 0 50,0 0 - - 0 28,6 - 50,0 0 0 0 0 0 - 0 91,5

      Germany Argentina Australia Belgium Brazil Chile Colombia Costa Rica Spain France Guatemala Netherlands Ireland Israel Italy Kenya Morocco Mexico Moldova Panama Peru Portugal Puerto Rico Dominican Rep. Singapore South Africa Uganda Total
Breakdown of staff by
professional categories
and gender (%). 2018 [102-8]
Management
team
Men 0,0 3,7 0,0 33,3 5,2 2,2 10,7 5,0 11,1 10,6 - 14,3 12,5 0,0 - - 3,2 5,8 - 5,0 0,0 0,0 40,0 1,2 25,0 - 2,0 7,4
Women 0,0 0,8 0,0 0,0 2,9 0,8 13,1 0,0 4,4 3,0 - 0,0 2,5 0,0 - - 1,1 1,3 - 2,5 4,8 11,1 0,0 2,4 0,0 - 0,0 2,9
Middle
managers
Men 0,0 13,7 0,0 0,0 12,8 12,6 6,0 5,0 15,2 6,1 - 14,3 12,5 13,3 - - 39,8 16,5 - 21,3 14,3 0,0 40,0 23,8 0,0 - 39,2 14,8
Women 0,0 3,5 0,0 33,3 7,1 3,2 9,5 0,0 4,6 7,6 - 0,0 5,0 6,7 - - 2,2 4,0 - 9,9 4,8 0,0 0,0 9,5 0,0 - 5,9 4,5
Technicians Men 71,4 15,1 25,0 0,0 15,5 26,5 17,9 10,0 19,9 28,8 - 28,6 32,5 53,3 - - 11,8 23,7 - 12,7 33,3 16,7 0,0 3,6 75,0 - 0,0 21,0
Women 28,6 4,8 0,0 33,3 11,5 11,0 22,6 0,0 15,0 31,8 - 28,6 27,5 26,7 - - 2,1 10,5 - 11,6 14,3 44,4 0,0 7,1 0,0 - 2,0 12,8
Operators Men 0,0 45,0 62,5 0,0 29,3 33,7 8,3 75,0 19,2 3,0 - 14,2 7,5 0,0 - - 29,0 27,2 - 25,4 9,5 5,6 0,0 50,0 0,0 - 43,1 25,7
Women 0,0 13,4 12,5 0,0 15,7 10,0 11,9 5,0 10,6 9,1 - 0,0 0,0 0,0 - - 10,8 11,0 - 11,6 19,0 22,2 20,0 2,4 0,0 - 7,8 10,8
Breakdown of
workforce by contract
type (%). 2018 
Permanent
contracts
Men 71,4 77,4 87,5 33,3 62,8 75,0 20,2 95,0 64,9 48,5 0 71,4 65,0 66,7 - - 83,9 62,0 - 64,4 57,1 22,2 80,0 78,6 100,0 - 84,3 67,7
Women 28,6 22,6 12,5 66,7 37,2 24,9 19,0 5,0 34,4 51,5 0 28,6 35,0 33,3 - - 16,1 20,9 - 35,6 42,9 77,8 20,0 21,4 0 - 13,7 30,1
Temporary
contracts
Men 0 0 0 0 0 0,1 22,6 0 0,4 0 0 0 0 0 - - 0 11,1 - 0 0 0 0 0 0 - 0 1,2
Women 0 0 0 0 0 0 38,2 0 0,3 0 0 0 0 0 - - 0 6,0 - 0 0 0 0 0 0 - 2,0 0,9

      Germany Argentina Australia Belgium Brazil Chile Colombia Costa Rica Spain France Guatemala Netherlands Ireland Italy Kenya Morocco Mexico Moldova Panama Peru Portugal Puerto Rico Dominican Rep. Singapore South Africa Uganda TOTAL
Average salary of
men and women by
professional category (euros). 2018
Executives Men - 59.279 - - 51.148 156.804 83.685 - 102.177 100.743 - - 99.000 - - 93.061 33.186 24.754 38.576 - - - - - - - -
Women - 46.587 - - 39.534 96.992 75.116 - 88.797 76.888 - - 60.500 - - 88.902 31.693 24.183 46.463 - 64.411  - 73.110 - - - -
Technicians Men - 22.995 - - 21.571 46.327 15.804 - 45.197 52.909 - - 56.000 - - 34.577 14.442 9.609 17.256 - 38.400  - 23.216 - - - -
Women - 20.060 - - 18.399 43.515 11.377 - 43.156 43.353 - - 45.000 - - 32.248 14.747 9.367 20.036 - 32.780  - 25.545 - - - -
Administratives Men - 17.868 - -   28.184 6.156 - 33.347 35.231 - -   - - 13.090 6.828 9.997 18.896 - -  - 12.210 - - - -
Women - 15.799 - - 18.494 23.125 6.305 - 31.270 32.339 - -   - - 12.155 8.646 11.786 15.899 - 31.009  - 9.439 - - - -
Operative Men - 20.135 - - 14.887 17.591 - - 31.711 - - -   - - 17.532 6.567 5.778 14.128 - -  - 11.946 - - - -
Women - 16.555 - - 11.306 14.456 - - 27.498 - - -   - - - 8.544 5.901  - - -  -  - - - - -
Ratio between the standard minimum
salary and the local minimum salary by
country and gender. 2018
Total   - 3,68 - - 3,28 1,47 2,18 - 2,00 1,52 - - 1,61 - - 2,81 2,63 2,58 1,44 - 3,53 - 2,31 - - -  
Men   - 3,82 - - 3,42 1,50 2,18 - 2,00 1,46 - - 1,61 - - 2,94 2,70 2,66 1,51 - 4,13 - 1,96 - - -  
Women - - 3,54 - - 3,14 1,43 2,18 - 2,00 1,57 - - 1,61 - - 2,63 2,56 2,49 1,36 - 2,93 - 2,66 - - - -
Total annual ratio of the best paid person
of the company with the total annual
average remuneration of the workforce2

2018 - 5,40 - - 6,69 10,38 13,40 - 17,46 4,15 - - 10,74 - - 3,35 6,99 6,65 9,84 - 2,65 - 5,66 - - - - -
Ratio between the percentage increase
of total annual remuneration of the best
paid person of the company with the
percentage increase of the total annual
average remuneration of the entire
workforce3, 4 
2018 - 1,4   - 0 0 0 - 2,84 1,74 - - 1,3 - - 1,54 0 1,02 1,72   1,58   0 - - - - -
Rotation index (%) (number of layoffs/
average staff)
2018 46,0 9,8 22,8 86,7 15,0 25,0 21,4 5,0 14,4 20,9 - 50,4 33,2 18,2 - 2,5 4,2 23,6 8,4 17,8 9,3 5,4 41,5 19,4 21,3 - 9,8 17,9
Voluntary rotation index (%)
(number of voluntary layoffs/
average staff)
2018 34,5 2,4 22,8 21,7 2,0 3,1 19,4 0 1,0 15,7 - 0 26,0 18,2 - 0 3,1 6,8 0 5,3 4,6 5,4 0 4,1 21,3 - 9,8 2,7

    Germany Argentina Australia Belgium Brazil Chile Colombia Costa Rica Spain France Netherlands Ireland Italy Kenya Morocco Mexico Moldova Panama Peru Portugal Puerto Rico Dominican Rep. South Africa Uganda TOTAL
IPerformance
Management and
Management by
Objectives (MbO)
indicators broken
down by gender and
professional category.
2018.
Management
team
Men 0 3,4 0 0 5,2 2,1 10,7 5 10,9 10,6 0 12,5 - - 3,2 5,8 2,3 5 0 0 40 1,2 25 0 7
Women 0 0,8 0 0 2,9 0,8 13,1 0 4,4 3 0 2,5 - - 1,1 1,2 1,4 2,5 4,8 11,1 0 2,4 0 0 2,8
Middle
managers
Men 0 9,8 0 0 7,9 12,6 4,8 5 4,3 6,1 0 5 - - 9,7 13,7 0,4 21,3 9,5 0 40 23,8 0 0 7,8
Women 0 3,1 0 0 5,4 2,9 9,5 0 2,6 7,6 0 5 - - 2,2 3,9 0 9,9 4,8 0 0 9,5 0 0 3,1
Technicians Men 57,1 9,4 0 0 2,1 19,3 7,1 10 8,3 28,8 14,3 15 - - 11,8 21,6 0 12,7 9,5 16,7 0 3,6 75 0 11,4
Women 14,3 3,7 0 0 2,1 7,5 3,6 0 5,3 31,8 0 17,5 - - 2,2 9,1 0 11,6 9,5 44,4 0 7,1 0 0 5,9
Operators Men 0 20,6 0 0 12,1 23,4 0 10 2,2 0 0 5 - - 0 11 0 25,4 0 5,6 0 50 0 0 10
Women 0 5,2 0 0 7,1 6,3 0 0 2,3 0 0 0 - - 4,3 9,6 0 11,6 0 22,2 20 2,4 0 0 4,2
Total Men 57,1 43,2 0 0 27,4 57,4 22,6 30 25,7 45,5 14,3 37,5 - - 24,7 52,1 2,7 64,4 19 22,2 80 78,6 100 0 36,2
Women 14,3 12,8 0 0 17,6 17,4 26,2 0 14,6 42,4 0 25 - - 9,7 23,9 1,4 35,6 19 77,8 20 21,4 0 0 16
Total 71,4 55,9 0 0 45 74,8 48,8 30 40,3 87,9 14,3 62,5 - - 34,4 75,9 4,1 100 38,1 100 100 100 100 0 52,2

  Germany Argentina Australia Belgium Brazil Chile Colombia Costa Rica Spain France Guatemala Netherlands Ireland Israel Italy Kenya Morocco Mexico Moldova Panamá aPeru Portugal Puerto Rico Dominican Rep. Singapore South Africa Uganda TOTAL
Staff promoted (%) 2016 - 1,4 - - 11,2 9,2 2,5 - 9,9 21,1 - - -   12,9 - 2,1 6,2 15,5 1,7 - - - 16,2 - - - -
2017 - 1,6 - - 11,0 5,4 11,2 - 10,2 12,5 - - 82,9   3,8 - - 5,9 14,7 3,6 - - - 2,9 - - - -
2018 - 3,39 12,50 - 12,13 5,38 13,10 - 12,62 12,12 - - 10,00   - - 5,38 4,15 12,16 1,66 -   - 9,52 - - -  
Employees with/without collective
bargaining agreement (%). 20182 
Excluded
from
agreement
0 19,3 0 33,3 25,5 4,6 47,6 0 32,0 72,7 0 0 100 0 - - 34,4 19,0 - 61,9 0 0 0 3,6 100 0 0 24,1
Included in
agreement
100 80,7 100 66,7 74,5 95,4 52,4 100 68,0 27,3 0 100 0 100 - - 65,6 81,0 - 38,1 100 100 100 96,4 0 0 100 75,9
Trade union membership (%)5 2016 - 48,00 - - 9,90 67,10 4,93 - 35,30 - - - -   42,30 45,80 67,70 21,60 60,60 37,70 - - - - - 86,70 31,40 -
2017 - 47,00 - - 11,30 68,00 3,80 - 24,63 - - - -   42,00 48,50 65,30 20,30 59,10 39,40 - - - - - 91,00 37,10 -
2018 - 48,38 - - 10,2 75,9 - - 25,84 - - - -   - 48,5 65,59 23,97 58 40,6 - - - - - 91 37,5  
Employees five years from retirement
age (%). 2018
Management
team
0 20,6 0 0 5,1 13,2 25,0 0 2,1 0 - 0 0 0 - - 25,0 0,0 - 18,5 0 0 0 33,3 0 - 0 4,2
Middle
managers
0 15,2 0 0 3,2 3,3 0 0 3,2 0 - 0 0 0 - - 23,1 0,5 - 8,8 0 0 0 3,6 0 - 0 4,1
Technicians 0 7,8 0 0 2,3 5,0 5,9 0 2,1 0 - 0 0 0 - - 15,4 0,0 - 10,2 0 0 0 0,0 0 - 0 3,1
Operators 0 17,6 0 0 0,9 7,6 0 0 5,5 0 - 0 0 0 - - 10,8 0,8 - 29,1 0 0 0 9,1 0 - 0 7,4
Total 0 15,4 0 0 2,1 6,1 8,3 0 3,4 0 - 0 0 0 - - 17,2 0,4 - 17,4 0 0 0 7,1 0 - 0 5,0
Employees ten years from retirement
age (%). 2018
Management
team
0 47,1 0 0 17,9 22,0 50,0 0 13,0 0 - 0 0 0 - - 100 2,9 - 40,7 0 0 0 66,7 0 - 100 15,5
Middle
managers
0 36,4 0 0 11,6 13,3 15,4 0 13,4 0 - 0 0 0 - - 66,7 2,0 - 21,2 0 0 0 14,3 0 - 0 14,6
Technicians 28,6 16,3 0 0 10,9 11,8 5,9 0 11,4 0 - 0 0 0 - - 30,8 1,5 - 18,2 0 0 0 0 0 - 0 10,8
Operators 0 32,6 0 0 8,4 20,8 0 12,5 23,3 0 - 0 0 0 - - 48,6 5,8 - 44,8 0 0 0 25,0 0 - 11,5 21,9
Total 28,6 30,6 0 0 10,5 16,3 16,7 10,0 15,6 0 - 0 0 0 - - 55,9 3,3 - 30,7 0 0 0 20,2 0 - 7,8 16,0

  Germany Argentina Australia Belgium Brazil Chile Colombia Costa Rica Spain France Guatemala Netherlands Ireland Israel Italy Kenya Morocco Mexico Moldova Panama Peru Portugal Puerto Rico Dominican Rep. Singapore South Africa Uganda TOTAL
New employees.  2016 2 40 0 0 6 528 61 0 164 21 0 0 48 - 6 1 0 91 27 41 7 4 0 2 - - 7 1.059
2017 2 55 1 1 33 267 38 0 217 11 0 0 8 - 0 0 1 212 45 34 6 1 2 5 0 - 5 945
2018 3 38 7 0 6 180 0 0 87 2 - 2
13 17 - 0 0 54 58 13 4 1 0 0 0 - 18 503
No. of employees with
maternity/paternity leave
entitlements. 20186 
Men 0 0 0 1 8 54 0 0 136 3 - 0 3 0 - 0 5 4 19 15 1 0 0 4 0 - 5 258
Women 0 1 0 0 1 77 1 0 64 4 - 0 0 0 - 0 1 4 7 4 0 0 0 1 0 - 1 166
Total 0 1 0 1 9 131 1 0 200 7 - 0 3 0 - 0 6 8 26 19 1 0 0 5 0 - 6 424
No. of employees who took
maternity/paternity leave. 2018 
Men 0 0 0 1 8 21 0 0 129 3 - 0 3 0 - 0 5 4 8 15 1 0 0 0 0 - 5 203
Women 0 1 0 0 1 77 1 0 64 4 - 0 0 0 - 0 1 4 7 4 0 0 0 1 0 - 1 166
Total 0 1 0 1 9 98 1 0 193 7 - 0 3 0 - 0 6 8 15 19 1 0 0 1 0 - 6 369
No. of employees who did
not return to work once their
maternity/paternity leave
ended. 2018 
Men 0 0 0 0 0 0 0 0 1 0 - 0 0 0 - 0 0 0 8 0 0 0 0 0 0 - 0 9
Women 0 1 0 0 1 26 0 0 5 0 - 0 0 0 - 0 0 0 3 0 0 0 0 1 0 - 0 37
Total 0 1 0 0 1 26 0 0 6 0 - 0 0 0 - 0 0 0 11 0 0 0 0 1 0 - 0 46
Ratio of employees who
returned to their position
following paternity / maternity
leave and continue in the
company one year after their
leave (%). 2018 
Men - - - - 100 100 100 - 99,41 100 - - 100 - - - 100 100 100 100 - - - 100 - - 100 96,62
Women - 100 - - 63 68 0 - 96,81 100 - - 50 - - - - 100 100 100 - - - - - - 50 87,68
Total - 100 - - 82 74 50 - 98,48 100 - - 67 - - - 100 100 100 100 - - - 100 - - 80 93,04
1 NB: the companies consolidated through the equity method and which do not provide a headcount breakdown would total 4,085 employees, distributed as follows: Colombia 1,451, Argentina 862, Spain 757, Moldova 707, Egypt 148, Puerto Rico 81 and Kenya 79. 
2 NB: relationship between the total annual remuneration of the best paid person of the organisation in each country where significant operations are carried out with the average annual total remuneration of the entire workforce (without counting the best paid person) of the corresponding country. 
3 NB: ratio of the annual total compensation for the organization’s highest-paid individual in each country of significant operations to the median annual total compensation for all employees (excluding the highest-paid individual) in the same country. 
4 NB: the figures showing zero mean that one of the indicators is equal to zero. 
5 NB: highlighting the increase in union membership in Chile, mainly due to the Multirut effect. With the exception of Spain, in the other countries the data is estimated. 
6 NB: the concept of maternity/paternity leave and the related social benefits present specifics that are connected to the labour laws in force in each of the countries where Naturgy operates and must be taken into account when interpreting this information. For instance, legislation in Moldova determines that women have the right to maternity leave of 126 days 100% paid by the Social Security system. After this period, they have the right to take maternity leave of absence for up to three years, with 30% payment by the Social Security system, and from three to six years of unpaid leave, which explains why the number of people who did not return to work after their leave was complete was so high for this country.

Health and safety indicators

Accident indicators by countries of employees

Accidents
requiring sick
leave
Days lost Mortalities Frequency
rate
Severity rate Incident ratea Absenteeism rate
Germany 0 0 0 0,00 0,00 0,00 -
Argentina 5 105 0 3,05 0,06 6,35 3,32
Australia 0 0 0 0,00 0,00 0,00 -
Belgium 0 0 0 0,00 0,00 0,00 -
Brazil 1 2 0 1,09 0,00 1,97 1,85
Chile 10 603 0 1,36 0,08 2,62 1,12
Colombia 1 1 0 4,74 0,00 10,10 1,12
Costa Rica 0 0 0 0,00 0,00 0,00 2,03
Spain 9 756 0 0,67 0,06 1,32 2,80
France 0 41 0 0,00 0,30 0,00 2,66
Netherlands 0 0 0 0,00 0,00 0,00 -
Ireland 0 0 0 0,00 0,00 0,00 -
Kenya 0 0 0 0,00 0,00 0,00 0,58
Morocco 0 0 0 0,00 0,00 0,00 1,59
Mexico 1 5 0 0,41 0,00 0,90 0,43
Panama 1 11 0 1,14 0,01 2,54 1,12
Peru 0 0 0 0,00 0,00 0,00 0,32
Portugal 0 0 0 0,00 0,00 0,00 -
Puerto Rico 0 0 0 0,00 0,00 0,00 -
Dominican Republic 0 0 0 0,00 0,00 0,00 1,52
Singapore 0 0 0 0,00 0,00 0,00 -
Uganda 0 0 0 0,00 0,00 0,00 0,36
NB: generalised decrease in almost all indicators, with Mexico (-75%), Chile, (-65%) and South Africa (-20%) all standing out in the Frequency Rate.
Increases in the Frequency Rate of Colombia and South Africa with the same number of accidents due to the divestments made in those countries.

 

Accident rates of contractors and subcontractors

2018 2017 2016
Total Men Women Total Men Women Total Men Women
Accidents requiring sick leave1 357 335 22 491 459 32 856 769 87
Days lost2 9.587 9.021 566 12.674 11.789 885 17.465 15.819 1.646
Mortalities3 6 6 0 2 2 0 5 4 1
Frequency rate4 4,00 4,56 1,39 4,41 4,87 1,88 7,72 8,12 5,37
Severity rate5 0,11 0,12 0,04 0,11 0,13 0,05 0,16 0,17 0,10
Incident rate6 6,52 7,44 2,26 7,41 8,19 3,15 13,99 14,76 9,56

NB 1: across-the-board decrease in almost all indicators that supports the group’s Health and Safety Commitment:

  • - 27% decrease in accidents requiring sick leave.
  • - 24% decrease in days lost with regard to 2017.
  • - 12% decrease in the Incidence Rate.

NB 2: the across-the-board decline since the Health and Safety Commitment has been implemented has been reduced, reducing the Frequency Rate since 2013 by 78% (from 18.24 to 3.71).

1Accidents requiring sick leave: number of accidents in the workplace leading the employee to take sick leave.

2Days lost: days not worked due to sick leave caused by work accidents. Calculated from the day following the day the sick leave is received and considering calendar days.

3Mortalities: number of workers who died due to work accidents.

4Frequency rate: number of accidents with sick leave occurring during the working day for every million hours worked.

5Severity rate: number of days lost as a result of occupational accidents for every 1,000 hours worked.

6Incidence rate: number of occupational accidents for every 1,000 employees.

 

Indicadores de siniestralidad por país y negocio de público afectado debido a actividades de la compañía 

Accidentes Heridos Fallecidos Acciones legales
Negocio de gas 44 104 6 9
Argentina 1 4 0 2
Brasil 0 0 0 1
España 43 100 6 6
Negocio de electricidad 21 16 5 2
Chile 14 10 4 1
España 6 6 0 0
Panamá 1 0 1 1
Total 65 120 11 11

NB: in Australia, Colombia, Costa Rica, Egypt, France, Guatemala, Ireland, Italy, Morocco, Mexico, Moldova, Portugal, Puerto Rico, Dominican Republic and Uganda, the number of accidents and the accident rate for the affected public were zero.

 

Accident indicators by countries of contractors and subcontractors

Accidents
requiring
sick leave
Days lost Mortalities Frequency rateSeverity rateIncident rate
Germany 0 0 0 0,00 0,00 0,00
Argentina 24 1130 0 2,06 0,10 2,86
Australia 0 0 0 0,00 0,00 0,00
Belgium 0 0 0 0,00 0,00 0,00
Brazil 41 945 2 4,67 0,11 8,32
Chile 135 2296 1 7,15 0,12 11,56
Colombia 0 0 0 0,00 0,00 0,00
Costa Rica 0 0 0 0,00 0,00 0,00
Spain 87 4387 1 2,70 0,14 5,18
France 0 0 0 0,00 0,00 0,00
Netherlands 0 0 0 0,00 0,00 0,00
Ireland 0 0 0 0,00 0,00 0,00
Israel 0 0 0 0,00 0,00 0,00
Kenya 0 0 0 0,00 0,00 0,00
Morocco 0 0 0 0,00 0,00 0,00
Mexico 6 156 0 0,64 0,02 0,84
Panama 60 656 2 15,48 0,17 25,50
Peru 4 17 0 2,53 0,01 4,77
Portugal 0 0 0 0,00 0,00 0,00
Puerto Rico 0 0 0 0,00 0,00 0,00
Dominican Republic 0 0 0 0,00 0,00 0,00
Singapore 0 0 0 0,00 0,00 0,00
Uganda 0 0 0 0,00 0,00 0,00

NB 1: Across-the-board decrease in almost all indicators, in particular highlighting the decrease in accidents with sick leave in Colombia and Uganda (-100%), Mexico (-40%) and Chile (-8%).

NB 2: increase in Peru due to the increase in activity, reducing the Frequency Rate by 8%.

 

Safety training for employees

2018 2017 2016
Attendees in terms of total staff (%) 69,77 78,66 78,76
Training actions completed 2.224 2.236 3.518
Training hours per employee 7,70 9,99 15,32

NB: during 2018 an adjustment of the hours of training was carried out after the completion of the Leadership in Health and Safety training in all countries. Does not include data from Kenya and Moldova..

Quantitative health indicators

Participants in occupational health campaignsl

2018 2017 2016
Prevention and/or early detection campaigns 24.452 29.501 30.067
Vaccination campaigns 2.110 3.183 4.547
Medical check-ups 9.041 11.139 12.095
Medical assistance 22.039 28.843 34.857

Integrity and transparency indicators

Fiscal contribution by country
Own taxes Third-party taxes
Country Corporate
income tax1
Others2 Total VATTaxes on hydrocarbons Others3 Total  

2018 2017 2018 2017 2018 2017 2018 2017 2018 2017 2018 2017 2018 2017 2018 2017
Spain 62 112 621 537 683 649 1.056 845 409 342 270 228 1.735 1.415 2.418 2.064
Argentina 10 15 17 67 27 82 9 19 - - 39 34 48 53 75 135
Brazil 52 51 46 67 98 118 73 74 - - 13 7 86 81 184 199
Colombia - 60 - 57 - 117 - - - - - 11 - 11 - 128
Chile 31 101 13 11 44 112 60 81 - - 47 22 107 103 151 215
Mexico 71 66 2 4 73 70 39 57 - - 13 19 52 76 125 146
Panama 6 10 7 9 13 19 - - - - 4 4 4 4 17 23
Rest LatAm 7 8 2 1 9 9 5 4 - - 8 4 13 8 22 17
Total LatAm 177 311 87 216 264 527 186 235 - - 124 101 310 336 574 863
Europe 24 15 8 35 32 50 161 170 80 111 3 14 244 295 276 345
Total 263 438 716 788 979 1.226 1.403 1.250 489 453 397 343 2.289 2.046 3.268 3.272
1. Corresponds to corporate income tax paid in the year shown in the Cash Flow Statement of the consolidated annual accounts. Does not include accrued amounts. Information regarding the reconciliation between the registered Corporate Income Tax and that which would arise from applying the nominal rate of the tax applicable in the country of the parent company (Spain) on the pre-tax result is indicated in Note 21 “Fiscal Status” of consolidated annual  accounts. 
2. Includes energy taxes which in Spain totalled Euros 306 million in 2018 (Euros 260 million in 2017), local taxes, social security payable by the company and other specific taxes of each country.
3. Basically includes withholdings on employees and Social Security for the employee's contribution.

Glossary of corporate responsibility indicators

Key Corporate Responsibility Indicator Description
Service excellence
Overall satisfaction with service quality Customers’ degree of satisfaction with the quality of global service on a scale from 1 to 10 (in Chile from 1 to 7), broken down by country or geographical region.
Commitment to results
Net turnover (euros million) Company turnover.
Gross operating profit. Ebitda (euros million) Company earnings before interests, tax, depreciation and amortisation.
Evolution the DJSI percentile The company’s global score in the annual Dow Jones Sustainability Index evaluation
Responsible management of the environment
Direct greenhouse gas emissions (GHG) (MtCO2eq) Greenhouse gases emissions (GHG) caused by sources owned by or controlled by the company.
Emission factor including nuclear (tCO2/GWh) Emission rate as a result of electrical generation activity arising from the ratio of the amount of atmospheric pollution emitted (tonnes of carbon dioxide) divided by energy generated (GWh).
Generation of hazardous waste (kt) Amount of most representative hazardous waste generated.
Environmental investments and expenses (euros million) Expenditure for environmental actions carried out during the year, corresponding to investments and expenses incurred in the environmental management of the facilities, excluding emission rights.
Interest in people
Staff rate Number of company employees at year-end.
Men/Women (%) Number of male staff against total company headcount at year-end, as a percentage/Number of women staff against the company's total headcount at year-end, as a percentage.
Women in management posts (%) Percentage of women in management posts against the total company employees with positions in managements posts at year-end.
Personnel costs (euros million) Monetary amount representing the staff expenses for the company (wages and salaries, Social Security expenses, defined contribution plans, defined benefit plans, works performed on the company's fixed assets, and others).
Annual investment in training (euros) Total monetary amount invested by the company in employee training.
Employees covered by collective bargaining agreements (%) Percentage of employees who are represented in a collective bargaining agreement as against total employees, at year-end.
Health and safety
Accidents requiring sick leave Number of accidents in the workplace causing the employee to take medical leave.
Days lost Days not worked due to medical leave caused by accidents at work. Calculated from the day following the day the sick leave is received and considering calendar days.
Mortalities Number of workers who have died due to accidents at work.
Frequency rate Number of accidents with sick leave occurring during the working day for every million hours worked.
Severity rate Number of days lost as a result of accidents at work for every 1,000 hours worked.
Incident rate Number of accidents in the workplace for every 1,000 employees.
Absenteeism rate (%) Workers’ absences from their jobs as a consequence of common illnesses and non-occupational accidents, measured as the ratio of the number of working hours lost over the total theoretical working hours during the year.
Responsible supply chain
Suppliers with contracts currently in force Number of suppliers from which any product or service has been contracted during the last year.
Total purchase volume awarded (euros million) Total monetary amount used to cover the company's procurement.
Purchasing budget targeted at local suppliers (%) Amount of budget used for the procurement of suppliers located in the geographical area from where the purchases are made over the total procurement budget.
ESG assessment of suppliers (number) Number of suppliers that have been assessed in environmental, social and governance matters.
Commitment to society
Evolution of the contribution from Naturgy (euros million) Economic contribution to social action or investment, sponsorship and patronage programmes.
Breakdown by type of action (%) Distribution of investments by reason for initiatives, broken down according to the London Benchmarking Group (LGB) methodology.
Sponsorship and social action activities Number of sponsorship, patronage and social action activities carried out by the company.
Integrity and transparency
Correspondence received by the Code of Ethics Committee Number of communications made by employees and suppliers relating to the Code of Ethics and Anti-Corruption Policy which have been received by the Code of Ethics Committee.
Correspondence received per 200 employees Ratio of number of communications received relating to the Code of Ethics and the Anti-Corruption Policy which have been received by the Code of Ethics Committee for every 200 company employees.
Average time for resolving correspondence (days) Average number of days from the time the company receives the communications until it resolves them.
Audit projects analysed on the basis of operational risks Number of audit projects analysed on the basis of operational risks.
Communications received in the area of human rights Number of communications which the company has received concerning human rights.
Number of persons trained on the Human Rights Policy Number of employees who have taken part in training about the Human Rights Policy.

Report on the green bond

Indicators of use of funds

At 31 December 2018, the total number of projects assigned to Green Bonds issued on 15 November 2017 was 63, representing a total investment of Euros 446.34 million. These assigned funds represent 55.79% of the total amount obtained through the issuance of Green Bonds, with Euros 353.66 million yet to be assigned.

TechnologyLocationProject Name Year launchedStatusAssigned Green Bond financing (euros million)% Financed with Green BondsPrevented emissions (tCO2)
WindSpainP.E. BALCÓN DE BALOS2018Operation6,0950%17.465,82
WindSpainP.E. DORAMÁS2018Operation1,1450%4.254,26
WindSpainP.E. FUERTEVENTURA II2018Operation2,7250%7.159,81
WindSpainP.E. LA HARÍA2018Operation1,9750%4.729,37
WindSpainP.E. LA VAQUERÍA2018Operation1,9350%4.907,52
WindSpainP.E. MONTAÑA PERROS2018Operation1,8950%5.200,33
WindSpainP.E. TRIQUIVIJATE2018Operation3,4050%9.415,37
WindSpainP.E. VIENTOS DEL ROQUE2018Operation3,4250%10.580,28
SolarSpainC.F. CARPIO DE TAJO2019Construction25,33100%24.870,11
SolarSpainC.F. LA NAVA2019Construction27,13100%27.903,09
SolarSpainC.F. PICON I2019Construction19,08100%29.554,70
SolarSpainC.F. PICON II2019Construction18,01100%29.554,70
SolarSpainC.F. PICON III2019Construction5,86100%29.554,70
WindSpainP.E. AMPLIACIÓN EL HIERRO2019Construction12,84100%39.049,51
WindSpainP.E. BARASOAIN2019Construction23,9986%35.311,74
WindSpainP.E. MERENGUE2019Construction32,00100%45.270,35
WindSpainP.E. MIRABEL2019Construction15,14100%25.434,18
WindSpainP.E. MONCIRO2019Construction10,68100%39.779,13
WindSpainP.E. PEÑAFORCADA - CATASOL II2019Construction6,75100%8.324,33
WindSpainP.E. PILETAS I2019Construction9,1850%26.914,83
WindSpainP.E. SAN BLAS2019Construction24,58100%35.000,95
WindSpainP.E. TESO PARDO2019Construction20,67100%30.321,81
WindSpainP.E. TESORILLO2019Construction20,18100%24.075,45
WindSpainP.E. TIRAPU2019Construction9,3587%12.612,85
WindSpainP.E. MONTEJO DE BRICIA (AMPLIACIÓN)2019Construction5,4590%5.829,63
WindSpainP.E. CARRATORRES2019Construction14,4475%35.406,33
WindSpainP.E. FRÉSCANO2019Construction7,85100%23.550,17
WindSpainP.E. SAN AGUSTÍN2019Construction5,25100%32.683,10
WindSpainP.E. MONTE TOURADO - EIXE2019Construction29,14100%42.147,08
WindSpainP.E. PASTORIZA - RODEIRO2019Construction10,42100%44.451,04
WindSpainP.E. SERRA DO PUNAGO - VACARIZA2019Construction8,67100%32.696,13
WindSpainP.E. TOROZOS A2019Construction14,68100%38.913,76
WindSpainP.E. TOROZOS B2019Construction11,51100%33.182,57
WindSpainP.E. TOROZOS C2019Construction13,99100%38.892,52
WindSpainP.E. MOURIÑOS2019Construction6,73100%11.670,00
WindSpainINFRAESTRUCTURAS COMUNES2019Construction8,8170% -
440,27 866.667,49
TechnologyLocationProject nameYear launchedStatusAssigned Green Bond financing (euros million)% Financed with Green BondsPrevented emissions (tCO2)
SolarSpainC.F. CANREDONDO2021Development0,08100%454.691,40
SolarSpainC.F. LAS JARAS2021Development0,27100%
SolarSpainC.F. MIRAFLORES2021Development0,16100%
SolarSpainC.F. PUERTO DEL ROSARIO2021Development0,07100%
SolarSpainC.F. SALINETAS2021Development0,02100%
SolarSpainC.F. TABERNAS I2022Development0,26100%
SolarSpainC.F. TABERNAS II2022Development0,26100%
SolarSpainC.F. EL ESCOBAR I2021Development0,07100%
SolarSpainC.F. EL ESCOBAR II2021Development0,07100%
SolarSpainC.F. SURESTE SOSTENIBLE I2021Development0,05100%
SolarSpainC.F. SURESTE SOSTENIBLE II2021Development0,05100%
SolarSpainC.F. SURESTE SOSTENIBLE III2021Development0,05100%
SolarSpainC.F. SURESTE SOSTENIBLE IV2021Development0,05100%
SolarSpainC.F. AGUAYRO SOLAR I2021Development0,05100%
SolarSpainC.F. AGUAYRO SOLAR II2021Development0,05100%
SolarSpainC.F. AGUAYRO SOLAR III2021Development0,05100%
SolarSpainC.F. AGUAYRO SOLAR IV2021Development0,05100%
SolarSpainC.F. ALDEA BLANCA2021Development0,02100%
WindSpainP.E. PICATO2021Development1,33100%
WindSpainP.E. EL MORALITO2022Development0,0050%
WindSpainP.E. LA TABLADA2022Development0,0150%
WindSpainP.E. PUNTA REDONA2021Development0,0260%
WindSpainP.E. TRES TERMES2021Development0,0260%
WindSpainP.E. LOS BARRANCS2021Development0,0260%
WindSpainP.E. AGÜIMES2021Development0,14100%
WindSpainP.E. PUERTO DEL ROSARIO2022Development0,38100%
WindSpainP.E. TOROZOS II2021Development2,45100%
      6,07  

The net funds of the bond issue have been managed within the liquidity portfolio of Naturgy’s treasury, in cash or other short-term liquidity instruments that do not include intensive greenhouse gas or other controversial activities. At the yearend, Naturgy has maintained a minimum cash level equivalent to the funds pending award of the green bond.

Environmental benefit indicators

The estimated environmental benefit of the green bond is expected to be 1,321,358.89 tCO2/year avoided, based on a total of approximately 1,419 MW of power that is expected to be installed with green bond financing, with associated production of about 3,988 GWh/year.

Actions in environmental and social matters

In the projects, sustainability has been considered throughout its life cycle, in partnership with the competent administrations, with participation of the different stakeholders.

In the design stage, an environmental study has been carried out in all the projects, where information has been gathered about the environment (physical, biological, socio-economic and cultural). This study has served as a baseline to define the most environmentally and socially sustainable project alternatives, identify and assess the associated impacts and define the necessary prevention, mitigation and, if necessary, compensation measures..

During the construction phase, a thorough environmental and archaeological follow-up is carried out in order to ensure that the project is executed with the established environmental and social guarantees.

During the operation stage, the facilities are covered by the Naturgy’s environmental management system, which is certified and externally audited pursuant to the UNE-EN ISO 14001, which ensures control and compliance with environmental requirements, the prevention of environmental accidents and the ongoing improvement in the reduction of our impacts.

Glossary of indicators

Indicators for use of proceeds
Description of the financed projects Description of the projects financed with Green Bonds, with details of generation technology, location (country), project name, year launched, completion status (1. Development, 2. Construction, 3. Operation and maintenance), at the closing date.
Assigned Green Bond financing: amount assigned (in euros) per project and in total Sum attributable to Green Bonds invested in projects that meet the Green Bond eligibility criteria listed in the Naturgy Green Bond Framework (in millions of euros), at the closing date.
% Financed with Green Bonds Percentage of project investment attributable to Green Bonds, at the closing date.
Number of projects Number of projects with financing attributable to funds from Green Bonds, at the closing date.
Total quantities assigned relative to total funds (%) Percentage of the total investment attributable to Green Bonds across all projects relative to the total sum obtained through the issuance of Green Bonds (bond funds), at the closing date.
Description of the use of non-invested funds Description of the management of funds obtained through the issuance of Green Bonds that have not been assigned to any project, at the closing date, according to the “Naturgy Green Bond Framework”.
Environmental benefit indicators
Greenhouse gas (GHG) emissions prevented CO2 emissions (tCO2/year) expected to be avoided each year through renewable energy projects (wind and solar). This amount is calculated by multiplying expected energy production by a regional average emissions factor (peninsula and Canary Islands). This emissions factor has been calculated using the methodology used by UNFCCC Clean Development Mechanism (CDM) projects. This allows the use of either an average regional emissions factor excluding emissions from low cost/must-run power stations when generation from these stations represents less than 50% of the electricity system total ("simple" method) or an average emissions factor from the entire regional electricity mix (including emissions from low cost/must-run power stations) when generation from these stations represents more than 50% of the electricity system total ("average" method). The data used to calculate the applied emissions factor come from publicly available information sources based on official statistics..
Energy capacity Total power (MW) corresponding to the projects expected to be financed by Green Bonds.
Energy production Estimated annual electrical power generation (GWh/year) calculated by multiplying the energy capacity by the estimated average number of operating hours per year for each project expected to be financed by Green Bonds.

Green bond independent review report

Independent review report



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