Naturgy operates in over 30 countries with more than 18 million customers, and nearly 50% of its employees work outside Spain. Its international presence puts it in an ideal position to capitalise on the growth of new regions which are in the process of economic growth, making it one of the world's most important operators.
|Gas distribution sales (GWh)||449.259||460.014||426.510|
|Gas transportation/EMPL (GWh)||117.526||100.371||111.720|
|Gas distribution supply points (in thousands)||10.605||10.491||10,224|
|Electricity distribution supply points (in thousands)||7.569||7.447||7.324|
|Gas distribution network (km)||119.998||116.181||113.083|
|Length of electricity distribution and transportation lines (km)||215.532||214.399||215.894|
|Electricity generated (GWh)||46.658||46.389||46.361|
|Number of employees1||12.700||14.718||15.502|
|Financial (euros million)||2018||2017||2016|
|Gross operating profit (Ebitda)||4.019||3.903||4.664|
|Stock information (euros/share)||2018||2017||2016|
|Share prices as at 31 December||22,26||19,25||17,91|
Naturgy is present in the electricity and gas business, from procurement to distribution and commercialisation. This has enabled Naturgy to be the largest integrated gas and electricity company in Spain, and to be recognised as the gas distributor with the best financial performance globally by S&P Global Platts.
Naturgy has a flexible, diversified and competitive 30 bcm portfolio of supply. The company has unique and integrated gas infrastructure featuring the management of sections of pipelines and a fleet of six methane tankers. The supply countries of Naturgy are:
|Trinidad and Tobago.|
The electricity production capacity of Naturgy is 15.6 GW and is based on a balanced, competitive and environmentally-friendly generation mix. Thus, the company performs its activity with different technologies: renewable (hydraulic and wind), combined cycle, cogeneration, coal and nuclear.
|Small hydro (0.7%) - Solar (1.0) - Cogeneration(0.4).|
The company distributes natural gas in the commercial domestic market and the industrial market of major customers, both in Spain and abroad. It is the leader in the Spanish and Latin American markets.
|Length of the gas distribution network [EU4]||Total||Variation % 2017-2018|
|Distribution network (km)||119.998||3,29%|
In addition, it performs electricity distribution activities in Spain, Argentina, Chile and Panama. This business line includes the distribution of electricity to small and major users: residential consumers, SMEs and corporations.
|Length of the electricity distribution and transport network [EU4]||Total||Variation % 2017-2018|
|Distribution and transport network (km)||215.532||0,53%|
The commercialisation activity of Naturgy takes in the wholesale and retail gas and electricity segments in liberalised energy markets, both in Spain as well as the rest of the world. In Spain, it is the leading company in the energy commercialisation market: gas, electricity and other products in all segments, ranging from residential to industrial.
Energy services: which favour the diversification of activities and revenue streams, anticipating new market trends, meeting the specific needs of customers and offering them an integral service not focused solely on the sale of energy.
|Global satisfaction with service quality (on a scale of 0–10)|
|Commitment to results||2018||2017||2016|
|Gross operating profit, Ebitda (euros million)||4.019||3.903||4.664|
|Evolution the DJSI percentile||100||100||94|
|Responsible management of the environment||2018||2017||2016|
|Direct greenhouse gas emissions (GHG) (MtCO2eq)||18,3||20,5||22,4|
|Emission factor including nuclear (tCO2/GWh)||342||388||371|
|Generation of hazardous waste (kt)||8,3||9,8||9,4|
|Environmental investments and expenses (euros million)3||494||96||60|
|Interest in people||2018||2017||2016|
|Number of employees4||12.700||14.718||15.502|
|Women in management posts (%)||28,3||26,2||25,7|
|Personnel costs (euros million)||1.010||1.009||974|
|Annual investment in training (euros)||10.454.626||14.322.806||14.014.713|
|Employees covered by collective bargaining agreements (%)||75,9||77,2||79,5|
|Health and safety4||2018||2017||2016|
|Accidents requiring sick leave||28||45||65|
|Absenteeism rate (%)||2,68||2,18||2,15|
|Responsible supply chain||2018||2017||2016|
|Suppliers with contracts currently in force||8.670||9.877||12.072|
|Total purchase volume awarded (euros million)||3.147||3.428||3.599|
|Purchasing budget targeted at local suppliers (%)||94,94||90,75||91,9|
|Assessment of suppliers ESG (number)5||6.906||4.758||-|
|Commitment to society||2018||2017||2016|
|Evolution of the contribution from Naturgy (euros million)||11||12,86||9,98|
|Breakdown by type of action (%)|
|Sponsorship and social action activities (number)||253||361||403|
|Integrity and transparency||2018||2017||2016|
|Correspondence received by the Code of Ethics Committee||199||141||178|
|Correspondence received per 200 employees||3,18||1,67||1,92|
|Average time for resolving correspondence (days)||26||44||63|
|Audit projects analysed on the basis of operational risks||58||77||88|
|Communications received in the area of human rights6||0||0||0|
|Number of persons trained on the Human Rights Policy7||7.508||10.132||10.180|
|Integrated Management System|
|Health and safety|
For years, Naturgy has had an integrated quality, environment, health and safety management system (IMS) that is continuously changing and improving, certified according to the requirements of the ISO 9001:2015, ISO 14001:2015 and OHSAS 18001 standards. This system is audited externally every year.
The processes certified through this system are:
With regard to the previous year, 2018 saw completion of certification of the electricity distribution and commercialisation activities in Chile and health and safety and IMS certification for wholesale commercialisation activities in Spain. Additionally, in the gas distribution process in Spain, the scope of gas distribution has been expanded by incorporating the process of LPG conversion to NG.
With regard to the Integrated Management System, it should be highlighted that both Energy Management certification in the field of Commercialisation according to the ISO 50001 standard and Road Traffic Safety certification was achieved according to the ISO 39001 standard were achieved in Spain.
In June 2018, Naturgy presented its new Strategic Plan 2018–2022, in which it prioritises the generation of value through simplicity and accountability, optimisation, financial discipline and shareholder retribution.
The company is working on simplifying its corporate structure, as well as on its governing bodies and the organisation. The new management of the company gives the business units full responsibility in their sphere of action, whilst adapting the organisation to the company’s needs.
Within the context of its new Strategic Plan, Naturgy introduces an ambitious efficiency plan. It commits to reducing its annual operating expenses by a cumulative Euros 500 million by 2022, thus contributing to significantly improving its profitability.
Also, in the timeline of the 2018–2022 Plan, the company plans to invest Euros 8.4 billion –of which Euros 5.3 billion correspond to growth investments already identified. In this way, the proportion of investments targeted at growth increases, representing more than 60% of the total for the period.
In addition, the company plans to substantially improve shareholder remuneration by increasing its dividend to Euros 1.3 per share in 2018, which represents a 30% increase year-onyear. Regarding the dividend per share, Naturgy undertakes to raise this by a minimum of 5% per annum from 2018, up to Euros 1.59 per share in 2022. In order to strengthen the new shareholder remuneration policy, and in case inorganic investments that comply with the established minimum investment criteria do not materialise, the company may dedicate a maximum amount of Euros 2 billion in the period to share buyback, with a maximum of Euros 400 million per year.
Regarding the financial targets for 2022, the new Plan sets an Ebitda of Euros 5 billion and a net profit of Euros 1.8 billion.
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